User opinion on BOPIS compared to online shopping in Japan 2023
According to a survey conducted in March 2023 in Japan, around 53 percent of shoppers stated that they preferred to pick up their online purchases in stores, since there were no shipping charges applied for this option. In contrast, around 39 percent of respondents highlighted that they had no time to go to the store for the pickup, which was a disadvantage of BOPIS in favor of online shopping deliveries.